-    Children below the age of 12 must be accompanied by an adult at all times while inside the museum.

-    Outside food and beverages are not permitted within the museum premises.

-    All activities and exhibits are subject to availability, and the management reserves the right to modify or withdraw them as needed.

-    Security bracelets provided upon entry are non-transferable and should be worn for the duration of your visit.

-    Pets are not allowed within the museum.

-    Please be aware that selected activities may have age restrictions, and visitors are advised to participate in age-appropriate activities.

-    Rates for admission and activities are subject to change without prior notice.

-    Visitors are requested to arrive at least 30 minutes prior to their scheduled entry time. Late arrivals may not have their visit time extended.

-    The management reserves the right to refuse admission or ask visitors to leave if their behaviour disrupts other guests' experiences.

-    All payments for tickets and services are non-refundable and non-transferable.

-    Please note that some exhibits might be temporarily unavailable due to maintenance, upgrades, or unforeseen circumstances.

By purchasing tickets or visiting MuSo, you agree to adhere to these terms and conditions.

•  

  • Where is the Museum of Solutions located?

  Victoria House, next to IKEA Worli store. Lower Parel, Mumbai, Maharashtra 400013

  • What is the age limit?

  Kids between 2 and 17 years can experience the museum, babies below 2 years and adults above 18 years can also participate in activities.

  • How does this work?

  For our youngest visitors, MuSo is an indoor educational playground that provides memorable immersive learning experiences.

  For the older kids, MuSo is a space to hone their skills, discover new experiences, and unlock their potential.

  For adults, MuSo is a space for entertainment, education, and discovering new and exciting experiences.

  • Is this an indoor location?

  Yes - 10 floors with rooftop terrace/garden and 90 parking spaces.

  • What can a baby under 3 years do in MuSo?

  Babies under 2 come free with no cost, there are limited activities for them on the play floor.

  • How much is the ticket price?

  Ticket price for children starts from Rs.799 inclusive of taxes per on weekdays. Please visit the website for more details.

  • What type of tickets should I buy?

  You can buy single slot tickets or two consecutive slot tickets, depending on the time you want to spend at the museum.

  • Do I need to book online?

  It’s advisable to book a ticket online to save time at reception.

  • I already bought tickets online/in advance. Do I still need to line up?

  You don’t need to wait in queue for buying tickets, but you might have to wait in queue for check-in process.

  • What does the ticket price include?

  Museum ticket price includes access to all floors and exhibits / activities for the stipulated time slot.

  • How long can we stay inside the MuSo?

  You can stay inside for the time slot you buy, after the time is over you will have to exit the building.

  • Can kids go in alone?

  Children under the age of 12 years must be accompanied by an adult throughout the duration of the visit. Children above the age of 12 years, if visiting without an adult, must be accompanied by an adult at the time of check-in and checkout. You can drop off your kids (only if they are +12 years old) at the reception area and can pick them up from the reception area as well.

   

  • Is MuSo safe and secure for my kids?

  Yes, absolutely we have trained facilitators and floor staff. Our premises are monitored by CCTV Cameras. Can we bring our own food? Outside food is not allowed inside the museum building. We have Subko cafe on the 1st floor.

   

  • Do you have lockers?

  A locker facility is available near the reception, it can only accommodate small handbags.

   

  • Will I need to bring anything?

  You can carry only water bottles.

   

  • Is a wheelchair accessible?

  Building and all the floors are wheelchair accessible

   

  • Can I get a wheelchair?

  Yes

   

  • Do you have baby facilities?

  Yes

   

  • What food options are available in MuSo?

  On the first floor, we have “Subko Specialty Coffee & Craft Bakehouse” a 60-seater cafe, serving a curated menu of specialty coffee beverages, bakes and bites, at affordable prices.

   

  • I have children with special needs. Can I bring them to MuSo?

  Yes.

   

  • Can adults come and play too?

  Yes, adults are encouraged to participate in activities with their children, but adults may not explore the building independently except during special events.

   

  • Can adults enter MuSo without children?

  Adults cannot enter the facility without being accompanied by a child (aged between 2yrs to 17 years), even if they want to access the common area Except during certain special events.

   

  • Do you have a storage area for our belongings such as strollers and bags?

  We have lockers only for small handbags.

   

  • Can I organize a party at Muso?

  Yes, for more details please contact 8828481000.

   

  • Do you offer group rates?

  Yes, for more details please contact 8828481000